Privacy Policy

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Site:

A. Information You Provide Directly

When you use our quote request service or contact forms, we collect:

• Contact Information: Name, email address, phone number, mailing address, zip code
• Business Information: Company name, job title, industry type
• Project Information: Building size, intended use, timeline, budget range, specific requirements
• Demographic Information: Geographic location, business type
• Communication Preferences: Newsletter subscriptions, communication preferences
• Feedback and Testimonials: Responses to surveys, reviews, or feedback you provide

B. Information Collected Automatically

When you visit our Site, we automatically collect:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: As described in Section 3 below

C. Information from Third-Party Sources

We may receive analytics and performance data from third-party platforms (this does not include personal information from quote forms, which is transmitted but not retained):

• Microsoft Advertising: Campaign performance data and conversion tracking (anonymized)
• Google Analytics: Website traffic and user behavior analytics (anonymized)
• Social Media Platforms: Engagement metrics if you interact with us on social media

Note: our lead service provider receives your quote request information directly when you submit a form, but we do not receive or store this information from them.

2. USE OF ARTIFICIAL INTELLIGENCE

3. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your experience and analyze Site usage.

A. Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., security, form submission)
• Analytics Cookies: Help us understand how visitors use the Site (Google Analytics, Microsoft Clarity)
• Advertising Cookies: Used to deliver relevant advertisements (Microsoft Advertising, Google Ads)
• Functional Cookies: Remember your preferences and settings

B. Third-Party Cookies

The following third parties may set cookies on our Site:

• Google Analytics: Website analytics and user behavior tracking
• Microsoft Advertising: Conversion tracking and remarketing
• our lead service provider: Lead form processing and tracking
• Social Media Platforms: Social sharing and analytics

C. Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site. To opt out of interest-based advertising, visit:

• Network Advertising Initiative: www.networkadvertising.org/managing/opt_out.asp
• Digital Advertising Alliance: www.aboutads.info/choices

4. HOW WE USE YOUR INFORMATION

We use or transmit information collected in the following ways:

A. To Provide Our Lead Generation Service

When you submit a quote request, we immediately transmit your information to:

• our lead service provider for processing and distribution to suppliers
• Metal building suppliers who can fulfill your request

This transmission happens in real-time and we do not retain the information. The purpose is to connect you with suppliers who can provide quotes for your project.

B. To Improve Our Website and Services

We use anonymized website analytics data (not personal information from quote forms) to:

• Analyze how visitors use our Site (pages visited, time on site, navigation patterns)
• Conduct research on user experience and site performance
• Test new features and functionality
• Optimize content and improve the user experience

Note: This analytics data does not include the personal information you submit in quote request forms.

C. To Communicate With You

We may use contact information only if you separately opt-in to our communications:

• Send newsletters and informational content (only if you subscribe)
• Respond to direct inquiries you send to us via email
• Conduct voluntary surveys (only if you choose to participate)

Important: Communications about your specific quote request (confirmations, supplier responses, follow-ups) are handled by our lead service provider and suppliers, not by us. We do not send you emails about your quote requests.

D. For Marketing and Advertising

We use anonymized data and cookies for advertising purposes:

• Display targeted advertisements on our Site and other websites (via Microsoft Advertising, Google Ads)
• Measure advertising campaign effectiveness and conversions
• Track which marketing channels bring visitors to our Site
• Conduct retargeting campaigns to visitors who previously used our Site

Note: This uses anonymized browsing data and cookies, not the personal contact information you submit in quote forms. We do not use your quote request data for our own marketing purposes.

E. For Legal and Security Purposes

• Comply with legal obligations and respond to legal requests
• Protect against fraud, security threats, and illegal activity
• Enforce our Terms and Conditions
• Resolve disputes and protect our rights

5. HOW WE SHARE YOUR INFORMATION

We share your information in the following circumstances:

A. With Metal Building Suppliers

When you submit a quote request, your information is immediately transmitted through our lead service provider to metal building suppliers, contractors, and related service providers who can fulfill your request. We do not retain your quote request information on our servers - it is passed directly to suppliers in real-time.

These suppliers may contact you directly via phone, email, or mail regarding your project. The number and identity of suppliers who receive your information depends on your project requirements and supplier availability.

Suppliers who receive your information through our service are contractually required to:

• Use your information only to respond to your specific request
• Maintain the confidentiality of your information
• Comply with applicable privacy laws

B. With Service Providers

When you submit a quote request, we immediately transmit your information to third-party service providers. We do not retain this information on our servers:

• our lead service provider: Receives and processes your quote request data immediately upon submission. Our lead service provider then distributes your information to relevant suppliers.
• Email Service Providers: Store email addresses for newsletter subscribers only (if you opt-in)
• Analytics Providers: Google Analytics and Microsoft Clarity receive anonymized usage data (not personal information from quote forms)
• Advertising Networks: Microsoft Advertising and Google Ads receive conversion and remarketing data
• Hosting and Infrastructure Providers: Host the Site but do not store quote request data

Important: Once your quote request is submitted, it is transmitted in real-time to our lead service provider and suppliers. We do not maintain copies of this information. For questions about how your data is used after submission, contact our lead service provider or the suppliers directly.

C. With Advertising Partners

We may share certain information with advertising partners to deliver targeted advertisements. This may include:

• Demographic information (age range, location, interests)
• Browsing behavior and Site interactions
• Device and browser information

We do not share your name, email address, or phone number with advertising partners without your explicit consent.

D. For Legal Reasons

We may disclose your information if required to do so by law or in response to:

• Court orders, subpoenas, or other legal processes
• Requests from government authorities
• Situations involving potential threats to safety or security
• Protection of our rights, property, or safety

E. Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, certain business assets may be transferred. However, because we do not retain quote request information, there is no database of personal customer information to transfer.

What could be transferred:

• Our contractual relationship with our lead service provider
• Our website and domain name
• Anonymized analytics data
• Newsletter subscriber email list (if applicable)

We will notify users of any such change in ownership or control if it materially affects how personal information is handled.

F. Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you, such as:

• Statistical data about Site usage
• Industry trends and benchmarks
• Geographic distribution of visitors

6. DATA RETENTION

What We Do Not Retain:

• Quote Request Data: Not retained - immediately transmitted to our lead service provider and suppliers
• Contact Information: Not retained - passed directly to service providers
• Project Details: Not retained - shared only with suppliers who can fulfill your request

What May Be Retained by Third Parties:

• our lead service provider: May retain your quote request information according to their privacy policy
• Suppliers: May retain your information to respond to your request and maintain records
• Google Analytics: Retains anonymized usage data for 26 months (does not include personal information)
• Microsoft Advertising: Retains advertising and conversion data according to their privacy policy

Email Newsletter Subscribers:

If you voluntarily subscribe to our email newsletter, your email address is retained by our email service provider until you unsubscribe. You can unsubscribe at any time using the link in any email we send.

Note: Because we do not retain your quote request information, we cannot delete, modify, or provide copies of quote requests after submission. For questions about how your information is used after submission, please contact our lead service provider or the suppliers who responded to your request directly.

7. DATA SECURITY

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure, including:

• Secure Socket Layer (SSL) encryption for data transmission
• Firewall protection and intrusion detection systems
• Access controls and authentication requirements
• Regular security assessments and updates
• Employee training on data privacy and security

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

A. Right to Access

Because Metal-Buildings.org does not retain quote request information after submission, we cannot provide copies of quote requests submitted through our forms. Your information is immediately transmitted to our lead service provider and suppliers upon submission.

For access to your information:

• Contact our lead service provider to request information they may have retained
• Contact suppliers who responded to your quote request
• We can provide information about our general data practices as outlined in this Privacy Policy

B. Right to Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

C. Right to Deletion

Because Metal-Buildings.org does not retain quote request information after submission, there is no data stored on our servers to delete. Your quote request information is immediately transmitted to our lead service provider and suppliers upon submission.

If you wish to have your information deleted from third-party systems:

• Contact our lead service provider directly regarding data stored in their systems
• Contact individual suppliers who received your quote request
• Unsubscribe from our email newsletter if you previously subscribed

We can assist you in identifying which suppliers received your information if you contact us within a reasonable time after submission.

D. Right to Opt-Out

You have the right to opt out of:

• Marketing emails and newsletters (use the "unsubscribe" link in any email)
• Sale or sharing of personal information for targeted advertising
• Certain automated decision-making (though we do not currently use automated decision-making)

E. Right to Data Portability

Because we do not retain your quote request information, we cannot provide data portability for quote requests. To obtain your information in a portable format, contact our lead service provider or the suppliers who received your request directly.

F. Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

9. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Because Metal-Buildings.org operates as a lead generation service that immediately transmits your information to third parties without retaining it, certain privacy rights function differently than they would with businesses that store your data.

A. Our Role and Data Practices

B. Categories of Personal Information Disclosed

In the past 12 months, when you submit a quote request, we have immediately disclosed the following categories of personal information to our lead service provider and suppliers:

• Identifiers: Name, email address, phone number, mailing address, zip code
• Commercial Information: Building size, intended use, budget range, project requirements, timeline
• Demographic Information: Geographic location, business type

We do NOT collect or disclose: Social Security numbers, driver's license numbers, financial account information, health information, or other sensitive personal information as defined by CPRA.

C. Categories of Third Parties

We disclose personal information to:

• our lead service provider: Our lead processing service provider
• Metal Building Suppliers: Companies that manufacture, distribute, or install metal buildings
• Contractors and Related Service Providers: Professionals who can fulfill your quote request

D. Business or Commercial Purpose

We disclose your information for the specific business purpose of connecting you with suppliers who can provide quotes for your metal building project. This is the core service you request when you submit a quote form.

E. Sale or Sharing of Personal Information

F. Your California Privacy Rights

1. Right to Know

You have the right to request information about:

• The categories of personal information we collect
• The sources from which we collect it
• Our business purposes for collecting it
• The categories of third parties with whom we share it

What we can provide: We can provide the information outlined in this Privacy Policy about our data practices.

What we cannot provide: Because we don't retain your quote request data, we cannot provide a copy of the specific information you submitted. For this, contact our lead service provider or the suppliers who received your request.

2. Right to Delete

Limitation: Because we don't retain your quote request information, there is no data stored on our systems to delete. Your information exists only in the systems of our lead service provider and the suppliers who received it.

To delete your information:

• Contact our lead service provider directly to request deletion from their systems
• Contact individual suppliers who responded to your request
• We can help identify which suppliers received your information if you contact us shortly after submission

3. Right to Opt-Out of Sale/Sharing

4. Right to Correct

Limitation: Because we don't retain your data, we cannot correct information in our systems. To correct information with our lead service provider or suppliers, contact them directly.

5. Right to Limit Use of Sensitive Personal Information

We do not collect or use sensitive personal information as defined by CPRA (social security numbers, financial account information, precise geolocation, health data, etc.).

6. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. However, please note that opting out of our lead generation service means you will not be able to receive quotes from suppliers through our platform.

G. How to Exercise Your Rights

H. Authorized Agents

You may designate an authorized agent to make privacy requests on your behalf. The agent must provide written authorization from you, and we may require you to verify your identity directly with us.

I. Shine the Light Law

California's "Shine the Light" law allows California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, contact us here with "California Privacy Rights - Shine the Light" in the subject line.

J. Contact Information for Third Parties

10. CHILDREN'S PRIVACY

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you are under 18, do not use the Site or provide any information. If we discover that we have collected personal information from a child under 18, we will promptly delete that information.

11. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites, including supplier websites, social media platforms, and advertising networks. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

The use of cookies and tracking technologies by our partners, affiliates, and service providers is not covered by this Privacy Policy. We do not have access to or control over these cookies.

12. EMAIL COMMUNICATIONS AND OPT-OUT

A. Service-Related Emails About Quote Requests

B. Marketing Emails

We may send you newsletters, promotional offers, and other marketing communications if you have opted in or if permitted by law. You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contact us here with "Unsubscribe" in the subject line
• Updating your communication preferences (if you have an account)

C. Phone Calls About Quote Requests

When you provide your phone number in a quote request, you may receive calls from:

• Suppliers: Calling to provide quotes and discuss your project
• our lead service provider: May call to verify your request or provide additional assistance

Important: Metal-Buildings.org does not call you. All calls related to your quote request come from our lead service provider or suppliers.

To stop receiving calls from suppliers:

• Ask each supplier directly to add you to their do-not-call list
• Contact our lead service provider to be added to their suppression list
• Register with the National Do Not Call Registry at www.donotcall.gov

13. DATA BREACH NOTIFICATION

Because Metal-Buildings.org does not retain quote request data, the risk of a data breach involving your personal contact information is minimal. However, in the unlikely event of a security incident that affects any data we do maintain (such as newsletter subscriber information or website analytics), we will notify affected users and applicable regulatory authorities as required by law.

Potential breach scenarios:

• Unauthorized access to newsletter subscriber email addresses
• Compromise of website infrastructure or hosting systems
• Unauthorized access to administrative systems

Notification will be provided without unreasonable delay and will include:

• Description of the incident and affected information
• Steps we are taking to address the breach
• Recommendations for protecting yourself from potential harm
• Contact information for further questions

14. INTERNATIONAL DATA TRANSFERS

Our Site is operated in the United States. If you are accessing the Site from outside the United States, your information will be transferred to, stored, and processed in the United States. By using the Site, you consent to this transfer and processing.

The United States may not have the same data protection laws as your jurisdiction. We will take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of material changes by:

• Posting a prominent notice on our Site for 30 days before the change takes effect
• Sending an email notification (if we have your email address)
• Updating the "Last Updated" date at the top of this Privacy Policy

Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

16. CONTACT INFORMATION

17. DISPUTE RESOLUTION

Any disputes arising from this Privacy Policy shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in West Palm Beach, Florida.

18. ACCESSIBILITY

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you have difficulty accessing this Privacy Policy, please contact us here and we will provide the information in an alternative format.